Thursday, May 22, 2008

DB Problem

Well we were in the process of converting some of our databases to mysql version 5, but not any for Everywhere's Local -- unfortunately, our hosting provider managed to alter all of our db connection information without converting the specific information. Basically this means while the database is safe and still running -- the path to accessing the data no longer exists so the site can't access.

We're in the processes of getting it back up and running.... although it's taking a lot longer than we expected to get a response from the team's mistake.

Sorry for the inconvenience.

Friday, March 21, 2008

Scheduled (albeit we just now got the news), our servers may be down until Saturday at noon.

Scheduled (albeit we just now got the news), our servers may be down until Saturday at noon. Apparently our rss feed went down or something, and we weren't notified about the server move that was going to affect our services -- the company did notify us, we just never got it.

So all services will be down until about Saturday at noon.

Sunday, February 25, 2007

Scheduled Downtime in progress

Just a reminder, the scheduled downtime is in progress. The UPS is currently being serviced so the building doesn't explode -- well, short out, sparks fly, people get electrocuted, maybe not explode -- but it's in progress. If everything goes as they plan, it should be up soon, if within our time frame, by 8am.

We (the qrsevlo, Inc. People) are heading out for the night, and won't be in until tomorrow afternoon. So don't expect any "it's up" messages here, just check after 8am - or sooner if you want.

Thursday, February 22, 2007

Scheduled Downtime

All qrsevlo, Inc. websites (Quantum Rift Software; Everywhere's Local; qrsevlo, Inc; Sex, Love & Friendships) will be down on Saturday Feb 24th between the hours of 12:00am and 8am (UPDATE: apparently they changed the scheduled dowmtime to Sunday Feb 25th between the same hours)
The building hosting our servers will lose power at this time to repair a backup power generator, and shouldn't take more than 3 hours.

The actual downtime should be from 2:15-5:15 central time -- however, given how the "shouldn't be more than..." times work out, we've expanded the window by 5 hours just in case.

If by 8am Saturday you're still unable to connect -- rest assured we know about it. Chances are they ran into another problem that just extends beyond our expanded window.

There will be no further updates on this, since it is planned.

Wednesday, January 24, 2007

Server being relocated

Our server is being relocated to a new rack -- we didn't realize this until just now, however everything is fine otherwise. Any downtime should be under 30 minutes.

Tuesday, January 23, 2007

Brief downtime last night

Last night we had an unexpected problem involving one of our database tables -- it got damaged. This caused the mysql server to crash, and a downtime of unknown time while no one was in the office (the people taking care of the server deleted a username that we use so our site wasn't able to connect). Once we found out, everything was back up and running.

We don't know if anyone had a problem, but we don't believe it was a significant downtime.

Tuesday, December 19, 2006

Had to ban IPs

Apparently our problem was due to numerous attempts to access the website via ip address (not url) causing the server to crash -- talking millions of access attempts every few seconds. Basically, an attack on our ip (that we just got!)

Now, while we're optimistic, we aren't going to say "all's working" since we have bad luck with that phrase. So we'll say, it may or may not be working, but odds are in favor if it working.

Unless something major happens, we'll consider it closed for now.

Apparently the problem's due to a ghost.

Once again (seconds after posting the "everything's fine), the website has decided not to work again. Files that are on the server aren't available to the website, then the site goes down. Few hours later it's up again, and the cycle repeats (all without any intervention by anyone). So hopefully it should be back up sometime within 24 hours -- that's the time it'll take for a support personnel to find the problem when the problem's happening, since when it's working, they can't find anything.

Everything back to normal, SSL is available!

Everything's back to normal now. http://everywhereslocal.com AND https://everywhereslocal.com works.

While both SSL and normal is available, we're planning on the SSL to be used for any personal information (registration & payments). After all, all other information provided is posted on the website itself!